Learn what a root cause analysis is and determine if corrective action is necessary. Understand the difference between correction and corrective action. Learn the basic steps of corrective action and root cause analysis . Advanced includes basic plus the training focuses on gathering Information and tools for understanding what happened, identifying and Analyzing, Causal Factors -Identifying the Error, using a Root Cause Tree and applying corrective actions. Advanced class: Attendees should bring an incident from their facility for a team exercise to apply what you have learned to analyze accidents, incidents, near-misses, equipment failures, operating issues, or quality problems.